Oxford University Hospitals NHS Foundation Trust

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  • This post is only open to internal applicants.

Senior Administrator Subject Access Request Team

Band 4

Main area
Band 4
37.5 hours per week
Job ref
John Radcliffe Hospital
£21,089 - £23,761 per annum
31/05/2019 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.


Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


This is your opportunity to provide a professional administrative service within a team dedicated to meeting stringent time scales as set out in the GDPR Act 2018 and Access to Health Records Act 1990. Working as part of a small, friendly team, you will be responsible for obtaining complex, confidential and sensitive patient healthcare records for disclosure within the time parameters of the GDPR, liaising with medical secretaries in requesting and collecting original healthcare records into the department and returning records to OUH site.


Your role will include dealing with requests regarding disclosure of patient medical records, via e-mail, written correspondence and telephone and face to face, liaising with healthcare professionals and administrative colleagues across the Trust to ensure that requests are dealt with in a timely fashion. You will also be responsible for the copying and proof-reading of records prior to disclosure so attention to detail is essential. A professional but friendly manner is essential as the role involves extensive contact with other NHS colleagues in all clinical Divisions, corporate departments and at all levels of the Trust; you will also speak to legal professionals, insurance companies, patients and relatives.

Experience of working in an NHS environment is essential, as is a comprehensive knowledge of Electronic Patient Records systems. An understanding of the GDPR & Access to Health Records Act is desirable.

Closing Date: 31st of May 2019


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Further details / informal visits contact

To discuss the role further or arrange an informal visit, please contact Moya Hughes, Legal Services and Subject Access Team Office Manager by e-mailing moya.hughes@ouh.nhs.uk or by calling 01865 222482