Oxford University Hospitals NHS Foundation Trust

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  • This post is only open to internal applicants.

Outpatient Administrator

Band 3

Main area
Band 3
Full Time 37.5 hours per week
Job ref
Horton General Hospital
£18,813 - £20,795 per annum, pro rata
24/05/2019 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.


Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


The Cardiothoracic Directorate at the John Radcliffe Hospital is one of the major providers of care within the South East Region.  We are an extremely busy, friendly and currently expanding department. 

We are looking for 1 full time (37.5hrs) Outpatient Administrator to join this dynamic team, supporting patients and clinicians across the Directorate.

The Outpatient Administration team are responsible for booking patients in at reception, booking new and future appointments, pulling notes, preparing clinics and liaising with patients and the clinical teams to ensure that a professional service is given at all times

Applicants will be customer focused, flexible, motivated and pro-active with the ability to support the immediate team and wider directorate.  This post will be both very challenging and interesting and attention to detail is required.  

Personal and team development is encouraged and supported and the post holders will be motivated, reliable and flexible.  NHS experience is desired, but not essential as full training will be given.

 Closing Date: 24/05/2019

This position reports to the Outpatient Administration Manager.

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Further details / informal visits contact

Katrina Armstrong 01295 229765 Katrina.Armstrong@ouh.nhs.uk