Oxford University Hospitals NHS Foundation Trust

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Service Manager (Multiple roles)

Band 7

Main area
Band 7
37.5 hours per week
Job ref
John Radcliffe Hospital
£37,570 - £43,772 per annum pro rota
03/06/2019 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.


Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


·         Are you motivated, driven, and have high standards?

·         Are you able to provide operational and management leadership to ensure that the service achieves its performance objectives?

·         Can you independently problem solve departmental issues?

·         Are you able to quickly build relationships within your own teams and the wider organisation?

·         Are you passionate about creating a respectful environment which encourages a genuine team spirit, and believes in doing the right thing, first time, every time?

 If you think this is you and you are determined to make a real difference within the directorate, then we might have the job for you!

Due to a recent restructure and expansion of services within the directorate, Acute Medicine and Rehabilitation are now looking to recruit to a number of service manager roles across AMR, HART( home assessment and reablement team) and Stroke services.

These roles will support one of the largest directorates within Oxford University Hospitals FT with a combined workforce of >1500WTEs. The roles are essential for delivering urgent and emergency care pathways, inpatient medical care and post-acute rehabilitation care within people’s homes.

 We are looking for enthusiastic individuals who are seeking a new opportunity, a change in career pathway or perhaps the next step up in their operational management career.

 All roles are suitable for those looking to develop their operational management skills and gain a wider understanding of the Acute Medicine and Rehabilitation directorate and the associated services.  The roles within the HART service would be ideal for someone looking to transition into operational management from a clinical role or those experienced in delivering homecare services. There are also opportunities for individuals with a particular interest in performance and quality within the AMR, HART and Stroke Services. 


Closing date : 3rd June 2019

Planned interview date : 26th June 2019

No smoking policyPositive about disabled people

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Apply online now

Further details / informal visits contact

Further information about the services is available in the “additional information” document and informal visits are encouraged.

Visits and phone calls can be arranged contacting Stella Holman (Directorate PA) on 01865 (2)27910 or Stella.Holman@ouh.nhs.uk  or Megan Stewart (Operational Performance Service Manager) on 01862 (2)23189 Megan.Stewart@ouh.nhs.uk