Oxford University Hospitals NHS Foundation Trust

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Deputy Operational Service Manager

Band 8a

Main area
Band 8a
37.5 hours per week
Job ref
John Radcliffe Hospital
£44,606 - £50,819 per annum pro rota
03/06/2019 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.


Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


  •  Are you motivated, driven, and have high standards?
  • Are you able to provide operational and management leadership to ensure that the service achieves its performance objectives?
  • Can you independently problem solve departmental issues?
  • Are you able to quickly build relationships within your own teams and the wider organisation?
  • Are you passionate about creating a respectful environment which encourages a genuine team spirit, and believes in doing the right thing, first time, every time?

 If you think this is you and you are determined to make a real difference within the directorate, then this role might be the job for you.

 The Deputy Operational Service Manager role is a brand new role to support the operational management of this large Directorate, with oversight of a number of different services and support from a team of Service managers and Service support managers.

 We are looking for someone experienced in operational management with a desire to deliver on a service improvement agenda within AMR’s rapidly changing services. Urgent care experience is desirable but not essential.

The coming years are looking exciting within AMR, with expansion of our Emergency department on the JR Site and continuous service improvement work to provide better care closer to home and avoid unnecessary hospital admission where possible - now is a great time to join this Directorate.


Closing date : 3rd June 2019

Planned interview date : 21st June 2019

No smoking policyPositive about disabled people

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

Informal visits are highly recommended and can be arranged contacting Stella Holman (Directorate PA) on 01865 (2)27910 or Stella.Holman@ouh.nhs.uk