Oxford University Hospitals NHS Foundation Trust

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  • This post is only open to internal applicants.

Deputy Operational Services Manager

Band 8a

Main area
Band 8a
Secondment - Oct 2020
37.5 per week
Job ref
£44,606 - £50,819
19/07/2019 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.


Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


Oxford University Hospitals NHS Foundation Trust has an exciting opportunity for motivated and experienced individuals for the role of Deputy Operational Service Manager within the Directorate of Neurosciences within the Division of Neurosciences, Trauma, Orthopaedics and Specialist Surgery (NOTSS). We are seeking proactive individuals with excellent leadership skills who have the aptitude to facilitate and effect change. You will contribute to the development of services in the Directorate, in particular focusing on delivering waiting time performance standards (the Referral to Treatment Access and Cancer standards).

The Neurosciences Directorate comprises of 6 clinical service units – Neurosurgery, Neuro Intensive Care Unit, Neurology, Neurophysiology, Neuropathology & Spinal Surgery and these services are delivered on the John Radcliffe and Nuffield Orthopedic hospital sites

Deputy Operational Service Manager 8a

The Deputy OSM will provide support to the OSM and deputise on their behalf, they will also be the “guardian” of the Cancer and RTT for the Directorate and will have the experience and expert knowledge to support staff in decision making and ensuring staff comply on behalf of the OSM with the Patient Access Policy.

They will provide line management support to the Waiting List, Appointment and Validation teams and ensure on a daily basis patients are managed in line with the RTT and Cancer rules suite.

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Further details / informal visits contact

John Chatwin – Operational Services Manager for Neurosciences

01865 (2)31343   john.chatwin@ouh.nhs.uk