Oxford University Hospitals NHS Foundation Trust

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Bereavement Team Support Officer

Band 4

Main area
Bereavement Services
Grade
Band 4
Contract
Permanent
Hours
37.5
Job ref
321-JC-174-BTSSO
Site
John Radcliffe Hospital
Town
Oxford
Salary
£19,409 to £22,683 pa
Closing
20/08/2017 23:59

The Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use values-based interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significance difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit  http://www.ouh.nhs.uk/about/vision-and-values/default.aspx


 

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The Oxford University Hospitals NHS Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton Hospital in Banbury.

Bereavement Services are looking to appoint a Bereavement Team Support Officer to work in the Bereavement Office based in the John Radcliffe Hospital. The successful applicant will be a people person - caring, methodical , calm under pressure, IT literate, able to cope with change in demands and most importantly a team player.

Good interpersonal and telephone skills are essential as the job will involve contact with anxious bereaved families, funeral directors, and the Coroner’s office. The successful applicant will work closely with Banks, Building Societies and Social services and Bona Vacanti to ensure that the department fulfils its obligations to recover funeral costs where necessary.

The office is very busy, mentally taxing and sometimes emotionally demanding.

The successful candidate will need a good eye for detail, like doing investigative work, and being challenged.


The duties include using a computerised system to book burials/cremations and the accurate completion of statutory records.

Good literacy, numeracy and keyboarding skills are essential. Applicants need to be well organised, logical and good humoured(appropriately placed)

No smoking policyPositive about disabled people

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Apply online now

Further details / informal visits contact

Gaynor Parsons on 01865 (5)72688 or email gaynor.parsons@ouh.nhs.uk

If you have problems applying, contact

Telephone
01865 743467