Oxford University Hospitals NHS Foundation Trust

This site is best viewed with a modern browser. You appear to be using an old version of Internet Explorer.

Receptionist/Assistant Pathway Administrator

Main area
Blenheim Head & Neck
Full-time 37.5 per week
Job ref
Churchill Hospital
£15,404 to £18,157 per annum
24/05/2018 23:59

The Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use values-based interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significance difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit  http://www.ouh.nhs.uk/about/vision-and-values/default.aspx


We are seeking to appoint a Receptionist/Assistant Pathway Administrator, to join our friendly team within the Blenheim Head and Neck Unit at the Churchill Hospital in Oxford. The post involves providing reception and administrative support to the outpatients department , including:

Greeting patients and Visitors, Dealing with telephone queries, Clinic preparation, booking out-patient appointments on the trusts electronic patient record system (EPR) and providing administrative support to the team. To provide assistance to the secretarial team with the use of DictateIT, adhering to the trusts 10 day turnaround target. Administrative support when required, including providing basic cover to the Patient Pathway Administrators during periods of sickness, annual leave or workload increases.


This position requires strong organisational skills and the ability to work alone, under your own initiative, as well as working within a team. If you are self-motivated and keen to join our team then I would encourage you to apply.


Knowledge of the trusts Electronic Patient Record System and DictateIT would be an advantage, but not essential as full training will be provided.



No smoking policyPositive about disabled people

Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

Documents to download

To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).

Apply online now

Further details / informal visits contact

Emma Dutton

01865572563 or Emma.Dutton@ouh.nhs.uk

If you have problems applying, contact