Oxford University Hospitals NHS Foundation Trust

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Receptionist/Administrator

Band 3

Main area
Complaints and Patient Services
Grade
Band 3
Contract
Permanent
Hours
37.5 hours per week
Job ref
321-GEN-CORP-REC-B3-A
Site
John Radcliffe Hospital and Churchill hospital
Town
Oxford
Salary
£17,787 - £20,448 per annu pro rota
Closing
12/12/2018 23:59
Interview date
19/12/2018

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

We are looking for an enthusiastic, hard-working Receptionist/Administrator to work within the existing Reception team who provide efficient and effective reception services across the Trust, based at the John Radcliffe Hospital and Churchill Hospital.

Reliability, flexibility and a friendly disposition are all attributes the ideal candidate will possess.  A well-presented, enthusiastic, confident and capable person, you will need to be a good team member, possess excellent administrative, organisational skills, be self-motivated and able to pay attention to detail. Exceptional communication skills, customer service and presentation are essential.

It is fundamental to the post to have a courteous manner in sometimes-difficult situations. The successful applicant will have excellent IT skills and work well as part of a team.

We are recruiting to one reception post of 37.5 hours per week. Working days to be Monday to Friday 9am – 5pm (this is non-negotiable).

 

Closing date : 12th December 2018

Planned Interview Date : 19th December 2018

No smoking policyPositive about disabled people

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

Katie Harris, Complaints and PALS Manager on 01865 223256 email katie.harris@ouh.nhs.uk