Oxford University Hospitals NHS Foundation Trust

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Outpatient Access Manager

Band 5

Main area
Dermatology Outpatients
Grade
Band 5
Contract
Permanent
Hours
Full Time 37.5 hours per week
Job ref
321-JLT-024-DERM
Site
Churchill Hospital
Town
Oxford
Salary
£22,128 to £28,746 pa
Closing
29/06/2017 23:59

The Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use values-based interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significance difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit  http://www.ouh.nhs.uk/about/vision-and-values/default.aspx


 

BAND 5 OUTPATIENT ACCESS MANAGER
DERMATOLOGY, CHURCHILL HOSPITAL

FULL TIME HOURS REQUIRED (37.5)



The Dermatology Department based at the Churchill Hospital is seeking to appoint an enthusiastic, motivated Outpatient Access Manager.

You will be managing a team of 8-10 members of staff (full and part time) and required to provide a first class Outpatient service which includes reception duties, dealing with appointments, managing a clinic preparation service and appointment service. You will be responsible for the day to day running of the Outpatient Administrative Team & Appointments Office in a busy department which sees over 40,000 patients every year. You will be responsible for ensuring the service meets appropriate access standards, including 18 weeks and cancer targets.

You will need to be proactive in the development of strategies to enhance the service and ensure that the patients’ pathway through the service is seamless and streamlined, and medical records are prepared and dealt with in an appropriate manner and to the agreed quality standards.

You will be an essential part of a busy department in a friendly and professional team, working to provide a first class patient service.

For further information or to arrange an informal visit to the department please contact: Jo Hinton, Clinical Unit Manager on 01865 228253.

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Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Working Hours:
Monday & Tuesday 08:00 - 17:30
Friday 08:00 - 16:30
Telephone
01865 228702