Oxford University Hospitals NHS Foundation Trust

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  • This post is only open to internal applicants.

Deputy Patient Access Manager

Band 4

Main area
Diagnostics
Grade
Band 4
Contract
Permanent
Hours
37.5 hours per week
Job ref
321-CSS-DPAM-B4
Site
John Radcliffe Hospital
Town
Oxford
Salary
£21,089 - £23,761 per annum pro rota
Closing
28/07/2019 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

 Deputy Patient Access Manager

Job Title: Deputy Patient Access Manager

Basis: Full time

Location: OUH Foundation Trust – John Radcliffe

Hours: 37.5 hours per week.

Band:  4

 The Clinical Support Services is seeking to employ a Deputy Patient Access Manager; this is a varied and challenging role in a multifaceted directorate. Diagnostics will cover each of the 4 main hospital sites; John Radcliffe (including West Wing & Children’s), Nuffield Orthopaedic Centre, Churchill and the Horton. The main base of the job will be the John Radcliffe Hospital site.

 The post holder will be providing a comprehensive admin function for the diagnostics directorates, for both Pathology and Laboratories and Radiology. You will have a proactive approach and have the ability to work autonomously and within a team of peers. You will be responsible for identifying problems and resolving and/or escalating where applicable. Experience of maintaining databases and patient pathways would be desirable.

 You will also have excellent organisational, communication and interpersonal skills. Alongside this you will have excellent administration skills, with a good knowledge of Microsoft applications; particularly Excel and Word. Experience of working with patient records and using hospital databases and software is advantageous.

You will work in busy patient centered departments as part of an Administration and Clerical team with good peer group support and with appropriate training provided as necessary.

Please note that this post is subject to a 6 month probationary period.

 

Closing date : 28/07/18

Armed Forces CovenantFair Train work experience quality standard - gold standardApprenticeships logoNo smoking policyPositive about disabled peopleDisability confident employerArmed Forces Covenant (Silver Award)Embracing Equality Diversity Inclusion

Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

Kevin Paddon, Laboratory IT Manager – Kevin.Paddon@ouh.nhs.uk