Oxford University Hospitals NHS Foundation Trust

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Assistant Patient Pathway Administrator

Band 3

Main area
Gastroenterology Secretariat
Band 3
37.5 hours per week
Job ref
John Radcliffe Hospital
£16,968 - £19,852 per annum
24/01/2018 23:59

The Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use values-based interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significance difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit  http://www.ouh.nhs.uk/about/vision-and-values/default.aspx


An exciting career opportunity has arisen in the Gastroenterology Admin department, in the SUON Division for a full time Assistant Patient Pathway Administrators. Are you a hard working individual with a positive approach in providing an excellent customer service, can you make a difference?

Our administrative staff provides essential support to the clinical teams striving to ensure the patients’ experience is what we would expect for our own family and friends. Also, because we understand and value the contribution of administrative staff in our teams we invest in training and development to make sure our staff are equipped with the right skills and knowledge to cope with the demands of the role. We fully support our staff in progressing and can offer further workplace training to help your career development.

You should be a good team player, who enjoys communicating with a wide range of people, be highly organised and have a flexible approach to work. The successful applicant will have a good general level of education and be able to deal with a very busy environment. You will also need to demonstrate good organisational skills and have the ability to remain calm under pressure.

NHS experience would be advantageous, but full training in the hospital systems will be provided.

Closing Date: 24-Jan-2018

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Apply online now

Further details / informal visits contact

Sandra Hardy 01865 227551 sandra.hardy@ouh.nhs.uk
Sarah Reilly 01865 2231088 sarah.reilly@ouh.nhs.uk

If you have problems applying, contact

01865 231629