Oxford University Hospitals NHS Foundation Trust

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Ward Clerk Band 3

Band 3

Main area
Intensive Care
Band 3
37.5 per week
Job ref
John Radcliffe / Churchill Hospital
£17,787 - £20,448 Per annum, pro rata
04/03/2019 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.


Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


We are seeking to recruit a ward clerk to join our busy Adult Critical Care Team at the John Radcliffe Hospital in Oxford.

The post holder will need to be an experienced receptionist/administrator and have good communication skills. You will need to be organised and have an ability to manage time effectively. You will need to have experience with patient management systems, and be prepared to undertake further training as required.

The role will involve meeting and greeting patients and their families coming to into Critical Care, inputting patient details onto the patient administrative system, requesting and tracking patient notes, taking telephone calls, admitting and discharging patients on the patient management systems. Experience with patient management systems is therefore essential for this role.

The successful post holder will play a vital role in ensuring clerical and administrative support if maintained and upheld in Adult Critical Care. The post holder expected to have good interpersonal skills and communicate with the multi-disciplinary team. You will be working very closely with the nursing team in general and specifically, provide administrative support to the senior nurse team.  

Working hours required for this role are various shifts between the hours of 07:30 and 20:00, we are recruiting for a 5 day service.


No smoking policyPositive about disabled people

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

Eli Terziu Eli.Terziu@ouh.nhs.uk