Oxford University Hospitals NHS Foundation Trust

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  • This post is only open to internal applicants.

Operational Service Manager


Main area
Trauma and Orthopaedics
Full time 37.5 per week
Job ref
JR, NOC, Horton
£47,092 - £58,217
25/01/2018 23:59

The Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use values-based interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significance difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit  http://www.ouh.nhs.uk/about/vision-and-values/default.aspx


Oxford University Hospitals NHS Foundation Trust has an exciting opportunity for motivated and experienced individual for the role of Operational Service Manager for the Directorate of Trauma & Orthopaedics within the Division of Neurosciences, Trauma, Orthopaedics and Specialist Surgery (NOTSS).  We are seeking proactive individuals with excellent leadership skills who have the aptitude to facilitate and effect change.  You will contribute to the development of services in the Directorate, in particular focusing on delivering waiting time performance standards (the Referral to Treatment Access and Cancer standards).

The Operational Service Manager who in conjunction with the Clinical Director and with support of the Matron are responsible the delivery and management of all aspects of the Directorate including performance finance and workforce.


Operational Service Manager 8b

The Operational Service Manager for Trauma and Orthopaedics will work across the 3 sites namely the John Radcliffe Hospital, the Nuffield Orthopaedic Centre (NOC) and the Horton in Banbury.

With an combined income plan of £81.4million approximately 800 whole time equivalent staff, as a Major Trauma Centre and  Orthopaedics accounting for 13% of the whole Trust’s referral to treatment activity Trauma and Orthopaedics  is a large and diverse Directorate.

The Trauma and Orthopaedic Directorate consists of a number of different specialities:  Orthopaedics including Hip & Knee: Upper Limb: Foot and Ankle: Hand, Sarcoma Cancer Pathways and a nationally renowned Bone Infection Unit. The NOC also host the Oxford Musculoskeletal Hub. The JR site is host to the Major Trauma Centre on behalf of the Thames Valley as well as hosting the Trauma Network.


(Note: The MTC and Network are not within the remit of the Operational Service Manager.)

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