Oxford University Hospitals NHS Foundation Trust

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Wheelchair Maintenance Service Administrator

Band 3

Main area
Oxford Wheelchair Service
Band 3
Full time - 37.5 hours per week
Job ref
Unit B, 17 Pony Rd, Oxford, OX4 2RD
£18,813 - £20,795 Per annum
05/08/2019 23:59

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.


Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


An opportunity has arisen for a motivated, innovative and resourceful person to join the Oxfordshire Wheelchair Service as an administrator supporting the Wheelchair Maintenance Service that is based on Pony Road in Cowley.  To fulfil this role you must be an excellent communicator, well organised, self-motivated and able to work well on your own initiative and as part of a team.


The main responsibilities of the post are as follows:

·      Provide comprehensive administrative support to wheelchair maintenance service staff, acting as the first point of contact between service users and the maintenance service.

·      Co-ordinate the diary, and schedule availability of all technical staff in relation to service user-related work and liaise with service users to agree a mutually convenient appointment time.

·      Be responsible for supporting accurate data entry into the Oxfordshire Wheelchair Service specialist database, ensuring that information is up-to-date and an accurate and full history is recorded for all service users and the equipment they have on issue.

·      Receive goods-in arriving at the maintenance service, processing the required paperwork and storing goods in the appropriate place.


You will be an efficient multi-tasker and have the ability to work well under pressure and achieve tight deadlines.  A good standard of general education and highly developed computer skills are vital and previous experience of working in a healthcare setting would be an advantage. 

Closing Date: 5th August 2019

Interviews will take place on 12th August 2019

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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

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Further details / informal visits contact

Ralf Welz, Oxfordshire Wheelchair Maintenance Service Manager on 01865 223882 or e-mail ralf.welz@ouh.nhs.uk