Oxford University Hospitals NHS Foundation Trust

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Ward Clerk

Band 3

Main area
Specialist Surgery
Band 3
Full time / 37.5 Hours
Job ref
£16,968 - £19,852
30/06/2017 23:59

The Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use values-based interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significance difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

For more information about our Values and Value Based Interviewing please visit  http://www.ouh.nhs.uk/about/vision-and-values/default.aspx


Ward Receptionist

We are seeking to appoint a Full time Ward Receptionist within the Specialist Surgery directorate.
To provide administrative and clerical support to the Specialist Surgery unit, with the ultimate aim of effective and efficient patient care.
To demonstrate excellent communication skills when dealing with patients, relatives and members of the multidisciplinary team utilising sensitivity, empathy and ability to manage conflict. Actively contribute to effective teamwork.
To greet all new patients, relatives and visitors to the Specialist Surgery Wards and direct them to the appropriate room/bay and to work within the guidelines of confidentiality and data protection policies.

All admin and clerical posts are now managed via a centralised process. We have a variety of full-time permanent posts and posts offering part-time hours and flexible working options in a variety of areas across sites at the John Radcliffe, Churchill, Nuffield Orthopaedic Centre, Horton, and OUHC (Unipart House).

Shortlisted candidates will be invited to an assessment day along with all other admin and clerical posts on Thursday 9th February 2017 which will be held at OUH, Unipart House, Cowley. You will undergo Technical and Values based Interviews and where applicable, practical assessments, as well as having the opportunity to meet prospective managers.

If the shortlisting manager for this post does not feel you are suitable for this post, then we will redirect your application and offer you the opportunity to be interviewed for another post at a similar level on the day. Similarly if you are unsuccessful at interview stage, we have possible options of offering you an opportunity within another similar department, place you on a waiting list or redirect you to NHS Professionals to allow you to undertake bank shifts.

previous applicants need not apply.

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Applicant requirements

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the resident labour market test. UK Visas and Immigration (UKVI) requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UKVI website. From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks for Overseas Applicants.

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Further details / informal visits contact

If you would like any further information regarding these positions, please contact Paula Hood. 01865 (2)26966

If you have problems applying, contact